We would like to express our utmost gratitude to Jackie Byerly and her team for making the sale of our home an exceptional experience. Every step of the process, from our first phone call with Jackie, discussing the market analysis, moving forward to house preparations and staging, signing documentation, and through the close of escrow, has been full of professionalism, dedication, and responsiveness. Jackie provides constant updates, guidance, and recommendations, based on her vast knowledge of the real estate market and trends. Jackie and her friendly, hardworking team, including Elsa, Sandy, and Shu, demonstrated “Can Do” attitudes and great relationships among themselves and with support contractors. We always felt confident In Jackie and her team to ensure that the selling process ran smoothly, which resulted in a phenomenal Client-Real Estate Agency working relationship. Special thanks to Elsa for her high-level knowledge of all required documentation, accessibility, and keeping us informed.Sold their home in Pleasanton Valley, Pleasanton, in 2020.