Elsa Lee was our Realtor on buying and selling our most recent home. We were unfamiliar with Pleasanton and she helped us understand the various neighborhoods, schools, and ins and outs of our new town. Also, even though we met Elsa in Pleasanton and she helped us buy a home in Pleasanton, we were very pleased to have her help us sell our home in San Jose as well. We were able to secure a buyer within 12 days of listing our San Jose home with Elsa’s help.
We have bought and sold 5 homes in the last decade in various states due to relocation and had various realtors representing us as seller or as a buyer during that time. So we have a unique perspective on realtors since Elsa is the 7th realtor we have worked with. When she represented us as buyers, she gave us detailed comps and took detailed notes of the homes during walkthroughs. When she represented us as sellers, she again gave us detailed comps, orchestrated the cleaning and staging of our old house, and advised us on the strength of the offers we received. Throughout the 3 month buying and selling process, Elsa was always on top of things and always super responsive – not just responsive to us, but also to the various people/companies involved in the home buying/selling process.
In the event that our family has to move again, we would not hesitate to use Elsa as our realtor again. With that said, we would highly recommend Elsa to friends and strangers for her knowledge, thoroughness, and quick responses!